Frequently Asked Questions

What types of firms do you refer me to?
I only need help with a specific service. Can I use Harness Wealth to find only one type of firm?
Can I meet with advisors online?
How much does this cost? What is Harness Wealth’s business model?
How does the Harness Wealth firm recommendation process work?
What is a typical Harness Wealth client experience?
What can my concierge help me with?
Can I work with a firm that is not located in my state or city?
What types of clients do you serve?
What are my alternatives to Harness Wealth?
Is my information safe?
How do you select your firms?
What if I’m dissatisfied with my advisor or firm?
Who is the Harness Wealth Council?

What types of firms do you refer me to? 

There are three types of firms on Harness Wealth:

Financial advisory firms: Also known as RIAs (Registered Investment Advisors) or wealth management firms, these firms manage investments. They also offer financial planning services: income and expense planning, retirement, etc.  

Tax firms: Tax firms are made up of CPAs and licensed accountants that provide tax audit, filing, strategy, and planning services for individuals and businesses. 

Trust & estate firms: These firms specialize in the creation and execution of various estate planning components (wills, trusts, gifts, guardianship, powers of attorney, etc.) in order to make sure all documents are legally binding and lower the tax burdens on you and your beneficiaries.

For those with sophisticated or complex financial situations, the most optimal approach comes from having all three firms working in tandem. However, the various permutations of the types of services is highly individual and the blend of these services will change with you as your life and career progress. 

Similar to how you may work with a family doctor, a dentist, and/or an internal medicine specialist for your overall health, your team of advisors are all experienced specialists in their respective fields, and Harness Wealth makes it easier for you and for them to work together. 

I only need help with a specific service. Can I use Harness Wealth to find only one type of firm?

Yes, we can help you find one type of firm. It is certainly not required that you use all three. Many Harness Wealth clients start off with one specific need (for example, optimizing their personal taxes with a tax firm) and then later find that they have additional, related needs that are best serviced by a financial advising firm or trust & estate firm for a more holistic strategy to maximize their overall finances. 

Also, keep in mind that while you may have one lead advisor that is your main point of contact, your ongoing relationship is with the firm. The benefit of this is that they have institutional knowledge and specialty areas among their staff and other advisors to help address your needs as they change. 

Can I meet with advisors online?

Yes, we offer a fully digital experience. From filling out your profile, receiving your referrals, comparing the firms, setting up meetings, and sending over documents, everything is done online. During your evaluation calls, and once you start working with the firm(s) you’ve selected, you can choose to have phone, video, or in-person meetings. The firms on our platform have been pre-screened for their ability to work remotely with clients all over the country.

How much does this cost? What is Harness Wealth’s business model?

Fees vary from firm to firm, and can be dependent on your amount of assets and the complexity of your needs, but here are the typical fees for the most common services:

You will not be charged an additional fee by Harness Wealth or our firms for using our service. We are paid by the firms for the clients that we refer to them. We believe it’s important for you to find the right advisors for you, not just any advisors, so we are not compensated for any meetings you have during your search. 

How does the Harness Wealth firm recommendation process work?

Harness Wealth’s technology analyzes your personal and financial events, income, assets, goals, and personal preferences and uses them to recommend not only the type(s) of advising that can be most impactful to your financial situation, but also recommends you to the individual firms that are right for you. 

What is a typical Harness Wealth client experience? 

Once you complete our onboarding process and input information about your finances, we determine the type(s) of firms that are best suited for your needs, and refer you to 2-3 firms of each type for you to compare side-by-side. 

From there, your Harness Wealth Concierge will help schedule your conversations (via phone, video call, or in-person, whichever you prefer) and help manage the secure transfer of documents with the advisors at the firms you’re interested in. 

Many clients request follow-up calls to get a better sense of their comfort level with the advisor, firm experience. and personal fit. This is an important decision and in many cases, one that lasts several years. We encourage and facilitate clients being thoughtful about making a decision on someone who will provide consultative services to you over the course of several years, through many of life’s ups and downs. All consultation calls are complimentary. 

Once you decide upon which firm(s) you’d like to move forward with, you can manage your ongoing relationships with them, your financial documents, and key financial metrics through Harness Wealth. 

What can my concierge help me with? 

Your concierge is assigned to you after you register on our site, and will be available to you over phone and email throughout your search.

Can I work with a firm that is not located in my state or city?

Yes, definitely. All of the Harness Wealth financial and tax firms are able to service clients in any state in the United States. Many of our firms have headquarters in one or multiple major metropolitan areas and several other offices throughout the country.

Our trust & estates firms offering is in beta, so certain states may have fewer firms available. If you are interested in this service and have any questions, your concierge will be able to help make some personal recommendations.

We have found that certain localized industries are often best serviced by firms who are based in that area (for example, the startup and venture capital industries in the San Francisco Bay Area), but that in general, clients are able to have excellent remote relationships with advisors, and we encourage you prioritize overall fit (working style, experience relevant to your needs, pricing that fits your budget, etc.) over proximity in your search.

What types of clients do you serve?

Our clients include those expecting major financial milestones or complexity in their assets and financial planning: New parents, engaged couples, beneficiaries of an inheritance or trust, divorcing couples, entrepreneurs selling or managing private shares during a liquidity event, bicoastal or internationally based professionals and families, etc.

Our clients’ industries include:

What are my alternatives to Harness Wealth? 

The Harness Wealth difference is that you get the best of several worlds: The agility and ease-of-use of tech solutions, referrals to elite specialty firms you may not have been able to find otherwise, and white-glove service to suit your personal needs.

We’re able to help you save time in your evaluation process by pre-evaluating firms and providing you with an online interface to easily compare them side-by-side. 

Is my information safe?

Yes. We never sell client information to any outside sources. We anonymize PII (Personally Identifiable Information) data and have strict access rules, meaning that data is restricted, whether accessed internally and/or externally by advisors.

Access to any sensitive information is limited to only those authorized employees and other individuals who we determine reasonably require access to sensitive information to accomplish a legitimate business purpose or to comply with legal requirements. 

Firewalls provide defense against inbound attacks and logging of network activity log showing sites accessed by device. Firewall rules in the VPC ensure no unauthorized outside access can reach our internal applications or access client data. 

How do you select your firms?

Our firms are interviewed a minimum of 5 times and screened for over 120 attributes to measure the quality of their services. 

As an example, these are the baseline requirements for a financial advising firm to be included in our network:

Compliance

Fees

Services and expertise

Across the board, advisors at firms selected by Harness Wealth typically have at least 15 years of experience, hold advanced degrees (MBA, JD, MST, etc.), and have a variety of speciality certifications (CFP, CFA, CPA, EA, etc.)

We have a more detailed overview of our advisor selection process for all three types of firms here. 

What if I’m dissatisfied with my advisor or firm? 

Advisor-client relationships are highly personal. We know that the best, most effective partnerships happen when the client feels completely comfortable with and confident in their advisor’s work. We want to make sure that you find the right advisor for you, so if you are not satisfied with the Harness Wealth advisor you select after the first year, we will refund 100% of your fees.

Terms and conditions apply: This offer is only valid for customers of Harness Wealth Advisers LLC (“Harness Wealth”). To qualify for the advisory fee credit, the individual must formally retain a Certified Public Accountant, Trust & Estate Attorney, and/or a Financial Advisor on the Harness Wealth platform for a minimum of one calendar year. The offer does not apply for Certified Public Accountant fees for tax preparation that was filed or for Trust & Estate Attorney for a will that was executed. Harness Wealth will provide the credit directly to the customer upon proof of fees paid. This credit is not transferable. Only one credit per household.

Who is the Harness Wealth Council? 

The Harness Wealth Council is made up of former finance executives, national policy-makers, academics, and ultra-high-net-worth family office executives. They developed the screening process for the Harness Wealth advisors that we recommend, and provide invaluable feedback and industry insight into how we can continue to provide highly competitive, top-tier services and tools to our clients. 

You can read more about their individual profiles here.