Harness Wealth Privacy Policy

Effective as of November 22, 2021

Your data privacy and security is a top priority for us. We believe you should know what data we collect from you, how it is used, how it is protected, and how to control it. We are here to help you understand your options and make the best decisions for yourself; from your finances the data share with us.

Key takeaways:

Your data security is our priority

We take the security of your data very seriously and have bank-level security safeguards in place to protect your data.

We don’t sell your data

This is straightforward - we don’t and we never will sell your data.

How we use your data

When you use Harness, we receive some information from you like the device you’re using. You can choose to share other info like your email, phone number, goals, and financials. We use this information for things like keeping your account secure, showing you relevant insights and recommendations, and making sure your advisory meetings are productive.

Contact us - we want to hear from you

If you have questions about our privacy policy or how we use your data, we want to hear from you - email us at support@harnesswealth.com. If you believe you’ve found a security vulnerability in one of our products, partners, or platforms please send it to us by emailing security@harnesswealth.com.

Privacy policy

Please click here to view the previous version of our Privacy Policy.

This Privacy Policy describes the privacy practices of Multiplier, Inc. d/b/a Harness Wealth (“Harness Wealth”, “we“, “us”, or “our“) and how we handle personal information that we collect through our digital properties that link to this Privacy Policy, including our website (the “Service”), as well as through social media, our marketing activities, our live events, and other activities described in this Privacy Policy.  

Harness Wealth may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information. Any personal information that we collect from users of Harness Marketplace, Harness Tax, and Harness Tools is subject to the terms of our Gramm-Leach-Bliley Privacy Notices, located here and provided to users upon registration for these services.

Table of contents

Personal information we collect

Information you provide to us  

Personal information you may provide to us through the Service or otherwise includes:

  • Contact data, such as your first and last name, email address, mailing address, professional title and company name, and phone number.
  • Demographic Information, such as your city, state, country of residence, postal code, and age.
  • Communications that we exchange with you, including when you contact us with questions or feedback, through the Service, social media, or otherwise. 
  • Financial information, such as your total assets, stated income, and economic standing.
  • Promotional information, including information you share when you enter a competition, redeem a promotion, or complete a survey.  
  • Registration information, including information you share when you register for any live events and webinars, and information regarding your participation in those events.
  • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources

We may combine personal information we receive from you with personal information we obtain from other sources, such as:

  • Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
  • Data providers, such as information services and data licensors that provide demographic and other information. 
  • Our affiliate partners, such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.
  • Marketing partners, such as joint marketing partners and event co-sponsors.

If you choose to login to the Service via a third-party platform or social media network, or otherwise connect your account on the third-party platform or network to your account through the Service, we may collect information from that platform or network.  For example, this information may include your LinkedIn username, profile picture, and networks to which you belong.  You may also have the opportunity to provide us with additional information via the third-party platform or network, such as a list of your connections and your email address. 

Automatic data collection  

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services, such as:

  • Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state, or geographic area.
  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our marketing emails or clicked links within them.

Cookies and similar technologies

Like many online services, we use the following technologies:

  • Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating analytics and online advertising.
  • Local storage technologies, like HTML5 and Flash, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications. 
  • Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email address was accessed or opened, or that certain content was viewed or clicked. 
  • Session Replay Technologies, provided by third-party HotJar who employs software code to record users’ interactions with the Services in a manner that allows us to watch DVR-like replays of those user sessions.  The replays include users’ clicks, mouse movements, and scrolls during those sessions.  These replays help us diagnose usability problems and identify areas for improvement.  You can learn more about HotJar at https://www.hotjar.com/legal/policies/privacy/, and you can opt-out of session recording by HotJar at https://www.hotjar.com/legal/policies/do-not-track/.

How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery

We may use your personal information to:

  • provide, operate, and improve the Service and our business;
  • communicate with you about the Service, including by sending announcements, updates, and support and administrative messages;
  • understand your needs and interests, and personalize your experience with the Service and our communications; 
  • administer a survey, promotion, or other Service feature; and
  • provide support for the Service, and respond to your requests, questions, and feedback.

Research and development

We may use your personal information for research and development purposes, including to analyze and improve the Service and our business.  

Marketing

We, our service providers, and our third-party advertising partners may collect and use your personal information for marketing purposes.  We may send you Harness Wealth-related or other direct marketing communications as permitted by law.  You may opt-out of our marketing communications as described in the “Opt-out of marketing” section below.  

Compliance and protection

We may use your personal information to:

  • comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
  • protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims); 
  • audit our internal processes for compliance with legal and contractual requirements or our internal policies; 
  • enforce the terms and conditions that govern the Service; and 
  • prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.  

With your consent

In some cases, we may specifically ask for your consent to collect, use, or share your personal information, such as when required by law.  

To create anonymous, aggregated, or de-identified data

We may create anonymous, aggregated, or de-identified data from your personal information and other individuals whose personal information we collect.  We make personal information into anonymous, aggregated, or de-identified data by removing information that makes the data identifiable to you.  We may use this anonymous, aggregated, or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.  

Retention

We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.  To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.   

When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.

How we share your personal information

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection.  

Affiliates

Our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

Service providers

Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, inquiry support, email delivery, marketing, and website analytics). 

Business and marketing partners

Third parties with whom we collaborate on joint activities (such as co-sponsors of events and promotions), with whom we have entered into joint marketing relationships or other joint ventures, or who we think may offer you products or services that you may enjoy.

Third-party platforms and social media networks

If you have enabled features or functionality that connect the Service to a third-party platform or social media network (such as by logging in to the Service using your account with the third-party, providing your API key or similar access token for the Service to a third party, or otherwise linking your account with the Service to a third party’s services), we may disclose the personal information that you authorized us to share.  We do not control the third party’s use of your personal information.

Professional advisors

Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others

Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above. 

Business transferees

Acquirers and other relevant participants in business transactions (or negotiations and diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Harness Wealth or our affiliates (including, in connection with a bankruptcy or similar proceedings). 

Your choices

You have the following choices with respect to your personal information.

Opt-out of marketing communications

You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us.  Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.  

Cookies

Most browsers let you remove or reject cookies.  To do this, follow the instructions in your browser settings.  Many browsers accept cookies by default until you change your settings.  Please note that if you set your browser to disable cookies, the Service may not work properly.  For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit.  We currently do not respond to “Do Not Track” or similar signals.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Declining to provide information

We need to collect personal information to provide certain services.  If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Third-party platforms

If you choose to connect to the Service through your social media account or other third-party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it.  If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.

Other sites and services

The Service may contain links to websites, mobile applications, and other online services operated by third parties.  In addition, our content may be integrated into web pages or other online services that are not associated with us.  These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party.  We do not control websites, mobile applications, or online services operated by third parties, and we are not responsible for their actions.  We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

Security

We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

International data transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Children

The Service is not intended for use by children under 13 years of age. We encourage parents and guardians to monitor their children’s internet usage. If we learn that we have collected personal information through the Service from a child under 13 without the consent of the child’s parent or guardian as required by law, we will endeavor to delete it. We encourage parents or guardians with concerns to contact us.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Service. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

How to contact us

  • Email: support@harnesswealth.com
  • Mail: 520 Broadway, Floor 7, New York, NY 10012
  • Phone: (646) 586-5427