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Harness Wealth Privacy Policy

Date of Last Revision: March 27, 2024

Your data privacy and security is a top priority for us. We believe you should know what data we collect from you, how it is used, how it is protected, and how to control it. We are here to help you understand your options and make the best decisions for yourself; from your finances the data share with us.

Key takeaways:

Your data security is our priority

We take the security of your data very seriously and have bank-level security safeguards in place to protect your data.

We don’t sell your data

This is straightforward - we don’t and we never will sell your data.

How we use your data

When you use Harness, we receive some information from you like the device you’re using. You can choose to share other info like your email, phone number, goals, and financials. We use this information for things like keeping your account secure, showing you relevant insights and recommendations, and making sure your advisory meetings are productive.

Contact us - we want to hear from you

If you have questions about our privacy policy or how we use your data, we want to hear from you - email us at support@harnesswealth.com. If you believe you’ve found a security vulnerability in one of our products, partners, or platforms please send it to us by emailing security@harnesswealth.com.

Privacy policy

Please click here to view the previous version of our Privacy Policy.

This Privacy Policy describes the privacy practices of Multiplier, Inc. d/b/a Harness Wealth (“Harness”, “we”, “us”, or “our“) and how we handle information that we collect from and about you (which may be a guest to the Site, a Client, or an Advisor) through our digital properties that link to this Privacy Policy, including our Site (the “Service”), as well as through social media, our marketing activities, our live events, and other activities described in this Privacy Policy.

It does not apply to information collected by: (a) us offline or through any other means, including on any other website operated by Company or any third party; or any third party including through any application or content (including advertising) that may link to or be accessible from or through the Site.

Harness may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect information. Any information that we collect from users of Harness Marketplace, Harness Tax, and Harness Tools is subject to the terms of our Gramm-Leach-Bliley Privacy Notices, located here and provided to users upon registration for these services. Information sharing may also be permitted within the parameters of Regulation S-P: Privacy of Consumer Financial Information and Safeguarding Customer Information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site or Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Site and the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

The capitalized terms in this Privacy Policy have the same definition as in the Terms of Service.

Table of contents

Children

The Service is not intended for use by children under 18 years of age. We encourage parents and guardians to monitor their children’s internet usage. If we learn that we have collected personal information through the Service from a child under 18 without the consent of the child’s parent or guardian as required by law, we will endeavor to delete it. We encourage parents or guardians with concerns to contact us.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Site, including information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, social security number, any other identifier by which you may be contacted online or offline (“personal information“); and/or
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, and other tracking technologies.
  • From third party sources, for example, our business partners.

Information you provide to us

Information you may provide to us through the Service or otherwise includes:

  • Contact data, such as your first and last name, email address, mailing address, professional title and company name, and phone number.
  • Geographic Information, such as your city, state, country of residence, postal code, and age.
  • Communications that we exchange with you, including when you contact us with questions or feedback, through the Service, social media, or otherwise. 
  • Financial information, such as your total assets, stated income, and economic standing.
  • Promotional information, including information you share when you enter a competition, redeem a promotion, or complete a survey.  
  • Registration information, including information you share when you register for any live events and webinars, and information regarding your participation in those events.
  • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources

We may combine information we receive from you with information we obtain from other sources, such as:

  • Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
  • Data providers, such as information services and data licensors that provide demographic and other information. 
  • Our affiliate partners, such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.
  • Marketing partners, such as joint marketing partners and event co-sponsors.

If you choose to login to the Service via a third-party platform or social media network, or otherwise connect your account on the third-party platform or network to your account through the Service, we may collect information from that platform or network.  For example, this information may include your LinkedIn username, profile picture, and networks to which you belong.  You may also have the opportunity to provide us with additional information via the third-party platform or network, such as a list of your connections and your email address. 

Information We Collect Through Automatic Data Collection Technologies

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services, such as:

  • Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state, or geographic area.
  • Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our marketing emails or clicked links within them.

Cookies and similar technologies

Like many online services, we may use the following technologies:

  • Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating analytics and online advertising.
  • Local storage technologies, like HTML5 and Flash, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications. 
  • Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email address was accessed or opened, or that certain content was viewed or clicked. 
  • Session Replay Technologies, provided by third-party HotJar who employs software code to record users’ interactions with the Services in a manner that allows us to watch DVR-like replays of those user sessions.  The replays include users’ clicks, mouse movements, and scrolls during those sessions.  These replays help us diagnose usability problems and identify areas for improvement.  You can learn more about HotJar at https://www.hotjar.com/legal/policies/privacy/, and you can opt-out of session recording by HotJar at https://www.hotjar.com/legal/policies/do-not-track/.

How We Use Your Information

We may use your information for the following purposes or as otherwise described at the time of collection:

Service delivery

We may use your information:

  • To present our Site and its contents to you
  • To provide you with information, products, or services that you request from us
  • To fulfill any other purpose for which you provide it 
  • To provide, operate, and improve the Service and our business;
  • To communicate with you about the Service, including by sending announcements, updates, and support and administrative messages;
  • To understand your needs and interests, and personalize your experience with the Service and our communications; 
  • To administer a survey, promotion, or other Service feature; 
  • To notify you about changes to our Site and any products or services we offer or provide through it;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; 
  • To provide support for the Service, and respond to your requests, questions, and feedback;

In any way we may describe when you provide the information.

Research and development

We may use your information for research and development purposes, including to analyze and improve the Service and our business.  

Marketing

We, our service providers, and our third-party advertising partners may collect and use your information for marketing purposes.  We may send you Harness-related or other direct marketing communications as permitted by law.  You may opt-out of our marketing communications as described in the “Opt-out of marketing” section below.  

Compliance and protection

We may use your information to:

  • comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
  • protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims); 
  • audit our internal processes for compliance with legal and contractual requirements or our internal policies; 
  • comply with SEC Regulation S-P
  • enforce the terms and conditions that govern the Service; and 
  • prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.  

With your consent

In some cases, we may specifically ask for your consent to collect, use, or share your information, such as when required by law.

To create anonymous, aggregated, or de-identified data

We may create anonymous, aggregated, or de-identified data from your information and other individuals whose information we collect.  We make information into anonymous, aggregated, or de-identified data by removing information that makes the data identifiable to you.  We may use this anonymous, aggregated, or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business. 

How We Share Your Information

We may share your information with the following parties and as otherwise described in this Privacy Policy or at the time of collection.  

Affiliates

Our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

Service providers

Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, inquiry support, email delivery, marketing, and website analytics). 

Third-party platforms and social media networks

If you have enabled features or functionality that connect the Service to a third-party platform or social media network (such as by logging in to the Service using your account with the third-party, providing your API key or similar access token for the Service to a third party, or otherwise linking your account with the Service to a third party’s services), we may disclose the information that you authorized us to share.  We do not control the third party’s use of your information.

Professional advisors

Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others

Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above. 

Business transferees

Acquirers and other relevant participants in business transactions (or negotiations and diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Harness or our affiliates (including, in connection with a bankruptcy or similar proceedings). 

Your Choices

You have the following choices with respect to your information.

Opt-out of marketing communications

You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us.  Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.  

Cookies

Most browsers let you remove or reject cookies.  To do this, follow the instructions in your browser settings.  Many browsers accept cookies by default until you change your settings.  Please note that if you set your browser to disable cookies, the Service may not work properly.  For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit.  We currently do not respond to “Do Not Track” or similar signals.  To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Declining To Provide Information

We need to collect information to provide certain services.  If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Third-Party Platforms

If you choose to connect to the Service through your social media account or other third-party platforms or integrations, you may be able to use your settings in your account with that platform to limit the information we receive from it.  If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.

Third Party Websites and Services

The Service may contain links to websites, mobile applications, and other online services operated by third parties.  In addition, our content may be integrated into web pages or other online services that are not associated with us.  These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party.  We do not control websites, mobile applications, or online services operated by third parties, and we are not responsible for their actions.  We encourage you to read the terms of service and privacy policies of the other websites and mobile applications and online services you use.

International Data Transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Changes To This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Service. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

How to contact us

  • Email: support@harnesswealth.com
  • Mail: 32 Avenue of the Americas, Floor 13, New York, NY 10013
  • Phone: (646) 586-5427